Frequently Asked Questions
Can I purchase directly from aquivacoast.com?
Yes, you can purchase AquivaCoast products directly through our official website. We strive to provide the best prices and a seamless shopping experience.
What is the return policy?
We offer a 30-day money-back guarantee on eligible items. For full details on our return and refund policy, please visit our dedicated page here: https://aquivacoast.com/pages/return-refund-policy.
How long does it take for items to ship?
Shipping times vary depending on your location and the product ordered. In most cases, you can expect to receive your shipment within 3-10 business days.
Can I customize a shower door?
Our shower doors are primarily designed with standard sizes to fit most household bathrooms. However, we understand that some spaces require unique solutions. Please contact us directly to discuss your specific needs and explore potential customization options.
Do all shower doors fit onto an AquivaCoast base?
We design our shower doors to work seamlessly with our shower bases. However, to ensure a perfect fit, it's important to verify compatibility with the specific models you're considering. If you need assistance, feel free to reach out to our support team at support@aquivacoast.com.
Where can I find specification sheets and installation manuals?
Both specification sheets and installation manuals are available for download on each product page on our website.
Can I install a shower door onto a tiled floor?
Yes, our shower doors can be installed on tiled floors. We recommend professional installation for the best results.
What types of shower doors do you offer?
AquivaCoast offers various shower door configurations, including hinged, sliding, fixed, and bi-fold doors. You can explore the different options and find the perfect fit for your bathroom at aquivacoast.com/collections/shower-enclosures.
What type of glass do you use for your shower doors?
We use high-quality tempered glass for our shower doors, which is known for its strength, durability, and safety. It's designed to withstand daily use and provides a sleek, modern look to your bathroom. We offer glass in both 6mm and 8mm thicknesses, and a variety of patterns including frosted, reeded, clear, and clear black.
Do I need to purchase a support bar for my shower screen?
A support bar is highly recommended for frameless shower screens for added stability and security. Our support bars are non-invasive, requiring no drilling, and can be installed in 10 minutes. Everything needed for installation is included.
How do I measure a shower door?
For precise measurements of your shower opening, we recommend checking out Wayfair's comprehensive measurement guide for various types of shower doors. This will ensure a perfect fit for your new AquivaCoast shower door.
Does the 60" hinged shower door width include space for tile thickness?
No, the 60" width for our hinged shower doors refers to the finished opening, not the rough opening before tile installation. When planning for tile, it's important to account for the tile thickness in your measurements. We also offer adjustable shower doors with widths ranging from 56 to 60 inches to accommodate tile installations more easily.
What is ANSI?
The American National Standards Institute(ANSI) sets standards for product safety and quality. AquivaCoast shower doors are ANSI Z97.1 certified, ensuring they meet rigorous safety and performance requirements.
What is SGCC?
The Safety Glazing Certification Council (SGCC) certifies safety glazing materials. Manufacturers voluntarily test their products, and those meeting standards receive certification. SGCC also conducts unannounced inspections to ensure ongoing compliance. AquivaCoast's tempered glass products are SGCC certified to ensure the highest quality and safety.
How do I clean my AquivaCoast shower door?
Clean your shower door regularly with a non-abrasive cleaner and a soft cloth. Avoid harsh chemicals and abrasive materials. Dry the glass with a squeegee and keep tracks and hinges clear of debris.
How do I clean my AquivaCoast shower base?
For regular cleaning, simply wipe down your shower base with a damp cloth and a mild liquid detergent. Avoid using abrasive cleaners, scrapers, or metal brushes, as these can damage the surface. Always test any new cleaning product on a hidden area first to ensure it doesn't cause any discoloration or damage.