Shipping Policy

We ship to all locations within the contiguous 48 U.S. states (excluding Alaska and Hawaii).

Upon successful order placement, you will receive a confirmation email within 5 minutes containing your order details. Standard processing time is 24 hours, after which your order will be shipped. Our warehouse operates and dispatches orders from Monday to Friday.

Upon shipment, you will receive a notification email containing tracking information. You can track your package's progress using https://aquivacoast.com/a/tracking.

Please note that tracking information may take a few days to appear. We work with a trusted, industry-leading third-party logistics provider that sometimes utilizes a method called "zone skipping." This means orders are consolidated and shipped in bulk closer to their final destination before individual tracking is activated. While this helps reduce shipping times, it may cause a brief delay in tracking updates. Rest assured, your order is on its way, and tracking should be visible within a few days.

Please ensure the accuracy of your shipping and billing information before placing your order. Billing address modifications are not possible after purchase. For shipping address changes, contact our support team promptly at support@aquivacoast.com. Address changes after shipment may not be guaranteed and could incur additional fees.